Welcome PolicyHolders

Below are links to companies owned and managed by Tower Group Companies.  By using these secure sites, policyholders can pay their insurance premiums and perform other policy-related activities.  There are two ways to link to your appropriate site: (1) Enter your policy number where indicated below and our system will automatically direct you to the correct site; or, (2) Click on your insurance company link below.  Your insurance company name can be found on your policy or invoice.

  1. Enter your policy number below, and you will be redirected to the appropriate log-in page for your policy.
    Note: you may need to re-enter your policy number on that page to log-in.


    OR

  2. Select the insurance company name found on your policy or invoice (follow state instructions where noted).
    CastlePoint Insurance Company
    CastlePoint National Insurance Company
    Massachusetts Homeland Insurance*
    We are transitioning your policy information to a new customer portal. To access your policy information, please follow the instructions below:
    If your policy begins with PAD, PHD, PDD or PPD, click here to login.
    If your policy begins with H, Y, 1, 2, 3 or 4, click here to login.
    *Your policy number can be found on your billing statement.
    Members with multiple policies may need to access both customer portals for a short period of time.
    Massachusetts Homeland Insurance - for MA automobile customers*
    We are transitioning all Massachusetts automobile policies with a prefix of HB to a new customer portal. To access your policy information, please follow the instructions below:
    For new auto customers with policies effective on or after May 20, 2013, click here to login.
    For existing customers with renewal auto policies effective on or after July 1, 2013, click here to login.
    For all other auto policies, click here to login.
    *Your policy number can be found on your billing statement.
    Members with multiple policies may need to access both customer portals for a short period of time.
    Mountain Valley Indemnity Company
    North East Insurance Company
    Preserver Insurance Company
    Tower Insurance Company of New York
    Tower National Insurance Company -
    Please use the policy number lookup feature above.
    Tower Select Insurance Company
    York Insurance*
    We are transitioning your policy information to a new customer portal. To access your policy information, please follow the instructions below:
    If your policy begins with PAD, PHD, PDD or PPD, click here to login.
    If your policy begins with H, Y, 1, 2, 3 or 4, click here to login.
    *Your policy number can be found on your billing statement.
    Members with multiple policies may need to access both customer portals for a short period of time.

If you have any questions or issues while we make this transition, please contact us.

Please note: our online policyholder tools are only available to direct-bill policyholders. Contact your insurance agent if you'd like to participate in this program.


Need Help?

If you require assistance accessing any of our online tools, please contact us.